Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 573-785-1403 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

There's No Place Like Hefner's!
Follow Us on Instagram Follow Us on Instagram Follow Us on Instagram Follow Us on Instagram
KitchenAid Logo

18'' Automatic Ice Maker - Stainless Steel

Model # KUID508ESS

 3.8 out of 5 (49 Reviews)

Rebate Tag

Everyday Low Price GUARANTEE!

Schedule an In Store Consultation

This 18" ice maker produces ice with a shape and size that makes it ideal for a variety of entertaining needs. A drop-down door provides convenient access to the deep storage bin which can hold up to 35 pounds of ice.


  • Clear Ice Technology
  • Factory-Installed Drain Pump
  • Professionally-Inspired Design
  • Integrated Filter
  • Max Ice
  • Drop-Down Door
  • 3-Year Limited Warranty
Control Location Interior Up Front
Control Type Electronic
Cabinet Finish Textured
Cabinet Material Prepainted Steel
Handle Location Horizontal
Handle Type Towel Bar
Handle Material Metal
Door Swing Drop Down
Water Filter Location Interior
Depth 25 5/8
Height 34 3/8
Width 17 7/8
Depth With Door Open 90 Degree 44 1/8
Depth Excluding Doors 21 1/8
Depth Closed Excluding Handles 23 1/8

KitchenAid Culinary Ambition

  • Rebate Ends: 7/18/2018
  • Must be postmarked by: 8/17/2018
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 8/17/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

KitchenAid Buy More Save More Package Rebate

  • Rebate Ends: 4/1/2018
  • Must be postmarked by: 5/1/2018
  • Description: Receive up to a $500 rebate with purchase of 2 or more qualifying KitchenAid appliances. Rebate form must be postmarked by 5/1/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 573-785-1403 for assistance. Click Here for Hefner Furniture & Appliance location and contact information.

When it comes to buying new appliances for your home, there are a lot of choices available to you. We merchandise our store with careful consideration, striving to carry the appropriate variety of the best brands available today. We know everything about our products and are eager to help you find anything that fits your unique needs. Let us help you find your perfect match in size, features, price, and style.

Finding the right appliance can be a daunting task, but one well worth the effort. You'll use your new appliances often, and they add value, style, and convenience to your home. Make sure you have the right information to help you make these important decisions. Shop with experts who can show you the best selection available and answer all your questions; come see our inventory of the latest trends and the most dependable manufacturers.

Because we know our products inside and out, our service doesn't end with your purchase. We have long standing relationships with the most popular manufacturers and all the product knowledge to help you maintain healthy efficient appliances for the duration of their lives.

Shop where you can see the finest selection of the best products available today to match your budget, needs, and style. Shop where experts can guide you through the myriad of options available and can answer your every question. Shop where you get exceptional service for the life of your appliance.

Come shop with us!


out of 5 (49 Reviews)

71% of reviewers recommend this product.

Ice Maker only last three or four years

Submitted by Retired firefighter - 9/25/2017

I love this ice maker when they work. The current ice maker is our third. First ice maker when out after about three years. With the second purchase of the ice maker we decided we would go with the Kitchen-Aid extended service plan. What a waste!!!! After about four years the ice maker started making noises called for service and was told the ice maker has to no longer produce ice. It produced ice just make a noises we had never heard before. The ice maker even when new makes noises when operating so we knew what was normal. So they would not come out. The ice maker died about a month later and they came out to fix it. That fix lasted about six months and it died again.... fed up I purchased our current ice maker. I figure the money that I spent on the extended service plan for the years I had the second ice maker would pay for a new ice maker every three or four years.

Yes, I recommend this product

Terrible - Stopped working after 4 days

Submitted by Bill - 8/18/2017

Bought this as part of new home construction. Stopped working after 4 days. Called the warranty department for KitchenAid, and the best they can do is get a person to diagnose it in two weeks. Depending on the problem, probably can't get it repaired for two weeks after that. We do live in a smaller town, but KitchenAid/Whirlpool just doesn't have the proper service network set up.

No, I do not recommend this product

Nice Amenity

Submitted by Steve - 7/12/2017

Very pleased with the ice maker. Easy to install. Wish there was a way to dump the entire bucket of ice without having to use the scoop for everything.

Yes, I recommend this product

Ice is great

Submitted by Teddy - 6/27/2017

Haven't had it long enough to give overall rating

Yes, I recommend this product

Better than our last one

Submitted by Marty - 5/15/2017

This unit replaced another kitchen aid 18" ice make that we had for about 10 years . So far we like the features they've added like "max ice" and the internal water filter

Yes, I recommend this product

Fine Ice Machine

Submitted by Jim - 5/3/2017

This is my second one. It lasted 10 years, I hope this one does too.

Yes, I recommend this product

Great machine!

Submitted by Bryan - 4/13/2017

This is a great machine! it makes lots of ice and is very quiet.

Yes, I recommend this product

The Best Ice Machine Available!!!

Submitted by Ice ice baby - 4/4/2017

Had this ice machine for a month and love it more each day. The best choice!

Yes, I recommend this product


Submitted by Sippin pretty in Cisco - 3/9/2017

We have been spoiled to an ice-maker for 9 years. When it went out I realized how dependent on it we had become. However, I would trade it in, in a heartbeat, for this new Kitchen Aid ice-maker! It makes ice at twice the speed the other one did. The cubes are a little slimmer which makes them attractive when serving a beverage. The new machine maintains the ice longer than our previous one did, and I am delighted this Kitchen Aid ice-machine is now part of our kitchen appliance family!

Yes, I recommend this product

This thing was terrible.

Submitted by ArchGE - 3/6/2017

Obvious cheap build right out of the box. Parts are plastic and fit is flimsy. I know ice makers are notoriously noisy, especially in a residential application, but this one is right up there. Made ice fine for the first year then began to produce inconsistent cube size and quantity, even with recommended cleanings. Limped along with it for another year when the compressor went out. Our appliance repair guy said it wasn't worth the cost to fix. The only reason I went with this one is a kitchen remodel to stainless and we had an 18" space. KitchenAid seems to be the only one making this size. My new ice maker will be a 15" Scotsman commercial grade unit. I'll gladly install fillers on each side for the new fit. If I'm going to pay almost as much for an ice maker as a full size refrigerator, it better last as long as I need it to. My 20 year old one is in the garage and still making ice!

No, I do not recommend this product

Great ice maker. Love the small wet ice cubes.

Submitted by Grann - 2/19/2017

Replaced same model that was 10 years old and had worked great.

Yes, I recommend this product

Awesome icemaker.

Submitted by Dabney Mitchell - 2/17/2017

I've heard horror stories about built in icebreakers. My appliance guy, and friend Chuck Stokes was adamant about purchasing the kitchenaid due to lot maintenance. Looking around at other machines kitchenaid had the best ratings at a number of retailers at 4 star plus. I am truly enjoying it. Recommendation, opt for the drain pump. Sincerely DPM

Yes, I recommend this product

Astonishing horrible product

Submitted by FedUpWithKAIcemakers - 2/14/2017

Well, Icemaker # 3 (see 11/10/2016 review below) did get repaired in November. And now it's dead. AGAIN. Additionally, as you can see from my review, KitchenAid responded with a "please send email...", which I did... and NEVER heard back from them. So, please do not be fooled that KitchenAid is truly responsive to its bad reviews. Their telephone customer service people are also "sorry" that our icemaker doesn't work, but, other than that, are not particularly concerned with trying to make things right. To say that the customer service person sounded utterly disinterested in our experience would be an epic understatement. So BAD product + BAD customer service = MISERABLE experience with KitchenAid icemakers. I hope that this saves you the same headache. Stay AWAY from this product. It is, without question, one of the WORST items I have ever purchased.

No, I do not recommend this product

Great under the counter ice maker ; filters incoming water

Submitted by John / waterman - 1/6/2017

Minerals and calcium in water take a toll on all the components of under the counter ice makers; frequent cleaning is required to prevent damage to pumps, solenoid valves, etc. This model has a decent replaceable filter that rids the incoming water line of contaminants , I'm confident that this improved model will last longer and require less maintenance.

Yes, I recommend this product

Great Features

Submitted by Cat - 12/30/2016

I am so happy with my new ice machine. The ice is the perfect size. Just hosted 2 parties and we had plenty of ice.

Yes, I recommend this product


Submitted by Elizabeth - 12/7/2016

I bought this ice maker less than six months ago, along with a full "dream kitchen" of Kitchenaid pro appliances. It was great at first but has now stopped making ice for the second time. Waiting 10 days for a service tech. All of my new appliances by Kitchenaid are failing or falling apart. Please do not buy these products! I can't wait to get rid of all of my Kitchenaid appliances and replace them with something else altogether. Anything would be an improvement.

No, I do not recommend this product

Great ice production

Submitted by Jeff the cook - 12/6/2016

Upon receipt of the icemaker, which was a replacement for one that was 6 years old, installation was attempted and failed. The factory failed to connect an interior drain line so we had water shooting everywhere. After a repair, the icemaker has worked beautifully. Ice production is plentiful and precise. The associated sounds with the ice making process are minimal to our ears. We love having a bin full of ice at the ready. The option for increased production is also handy when company is here or we have a greater need.

Yes, I recommend this product

Won't last a year

Submitted by FedUpWithKAIcemakers - 11/10/2016

We purchased our 2nd Kitchen Aid icemaker in Fall 2014. I cannot vouch for whatever happened to icemaker #1, because we moved from that house a few months after buying it, but welcome to the saga of icemaker #2. The icemaker that we purchased lasted less than one year. When it failed, we attempted to have it repaired under warranty, but let me tell you - finding anyone who even knows what an icemaker is is almost a joke. After 6 service appointments, 3 of which were a total waste because they sent "qualified technicians" who thought they were coming to repair a 1) refrigerator 2) refrigerator icemaker and 3) a dishwasher (?!?!), it was declared irreparable and a new unit was finally sent to us. It then took 2 appointments to get it installed because, well, see above. And then that unit didn't work. It would turn on but do nothing. Want to guess how many calls it took to first, get it checked out - "ma'am, I can't get the machine to do anything, I am not sure it works" - and then ultimately returned? We finally received the 3rd one in January of this year (2016). It is now November, and, well, that one, too, has stopped working. I am absolutely sick to my stomach to think about having to deal with this again. I seriously cannot warn you more strongly to NOT WASTE YOUR MONEY OR TIME. KitchenAid icemakers will cause you nothing but grief in the end, which is sad, because for ~10 months, the ice was lovely. But unless you want to spend a lot of money for an appliance you are going to have to replace every year, I'd say get a really good cooler and ice delivery service instead.

No, I do not recommend this product

Awesome Ice Maker

Submitted by Mike - 11/5/2016

We have been very satisfied with the performance of this KitchenAid stand alone automatic ice maker. We entertain often and find that we always needed ice and purchased our first ice maker years ago. In March of 2016 we had to replace it and we're not disappointed as it does a great job! I'm giving it a 4 star instead of 5 star rating just because the unit is very loud. Otherwise, I'm very happy with it. We also love the look of the updated KitchenAid Architect series!

Yes, I recommend this product

I love my CLEAR ICE!

Submitted by Mark - 11/1/2016

The best all round non-commercial ice maker made.

Yes, I recommend this product

Under Counter 18" Ice Maker

Submitted by crbstorm - 10/8/2016

We have had series of Ice Makers. The reliability is poor and repair support is lousy. I brought the current one because my wife's insistence. The prior one was brought and install in 2005. It went thru a number of failures and in 2013 failed such that the repair technician said it was not repairable. We were then without an under Counter Ice Maker for 3 years and relied of the Refrigerator Ice Maker supplement by bags of Ice purchased at Publix.

No, I do not recommend this product

Ice maker

Submitted by Otter - 10/7/2016

We had this for over 6 years in our home we just sold. This was the first thing we bought for our new home. Makes great ice and has been trouble free.

Yes, I recommend this product

Love the ice but sound is loud

Submitted by Margo - 9/28/2016

Sound is continually loud. I like the rest tho

No, I do not recommend this product

Replaced a previous Kitchenaid 18" Icemaker

Submitted by B. Olsen - 9/24/2016

This is a much improved model compared to the version that my builder installed in 2007. It is quiet and efficient. My only request is that it would make the "sonic" type ice.

Yes, I recommend this product

Great Warranty

Submitted by Val - 9/18/2016

This is our second Kitchen Aid Ice Machine. The first one lasted 8 years and we were pleased with the performance, but the compressor finally gave out. This machine makes great ice and is quieter than the first. It is also easy to install.

Yes, I recommend this product


Submitted by SJS - 9/7/2016

I bought this ice maker when we moved into a new house and it has been great!

Yes, I recommend this product

Great height, can be easily installed under existing granite

Submitted by Lynn - 8/19/2016

Much, much better than the older units, so happy I purchased this unit, highly recommend

Yes, I recommend this product

Great Design

Submitted by Jill - 8/9/2016

We replaced a leaking 5 year old ice machine with a broken door. This model looks to be built better and feels sturdier.

Yes, I recommend this product

Looks Nice, but stopped working after 6 months

Submitted by HomeBuilder007 - 8/9/2016

This ice maker looks nice in our kitchen, but that is the only redeeming quality. This ice maker has stopped working twice since we have owned it. It was the mother board the first time and the compressor the second. We have only owned this unit for 6 months and 2 of those months it has not been functional. (3 week lead time for a service tech to come out). While the appearance is of high quality, the inner workings are junk. We will be buying a different brand sooner rather than later. We have had success with Kitchenaid appliances in the past, but it seems the quality is not what it once was.

No, I do not recommend this product

Great appliance

Submitted by T - 7/26/2016

It's s little loud, and I wish the ice cube tray could be swapped out for a different size, such as a half moon shape. But other than that, we love it.

Yes, I recommend this product

This is my 5th KitchenAid stand alone ice maker.

Submitted by Happy Owner - 7/20/2016


Yes, I recommend this product

Ice maker

Submitted by Dan - 7/11/2016

I bought a new ice maker to replace a broken icemaker. Both kitchen aid 18 inch wide. Older machine lasted 4 years. New machine lasted two months. This is my third. We'll see if the third is a charm. Unfortunately, there are ok alternative machines.

No, I do not recommend this product

It makes ICE!

Submitted by Ike - 6/24/2016

Holy wow does thing make ice. Like all day. POW!

Yes, I recommend this product

Great ice, prone to breaking

Submitted by Repairman experienced - 5/20/2016

Kitchenaid undercounter icemaker was installed in 6 yr old home when we moved in. After putting hundreds of dollars into repeated repairs, we bought a replacement. It leaked the day it was installed. Four more repairs while under warranty and Kitchenaid gave us a new one. So far it is working, but we bought the extended warranty just in case... Love the ice and the convenience, but I would not have one if I didn't have an 18" hole in the newly renovated kitchen designed for one. Sorry Kitchenaid--I appreciate the replacement icemaker, but wish it hadn't been necessary.

No, I do not recommend this product

Replacement Ice Maker

Submitted by Mini Bob - 4/2/2016

This is our 3rd ice maker in 23 years. They seem to last 10 - 12 years before needing replacement. This 2016 model is noisier and puts out more heat than the previous models. Still a must have item in our household.

Yes, I recommend this product


Submitted by PKL - 2/22/2016

We purchased this for our new office building. It arrived damaged and we sent it back. Over 2 months later we received our new one. It worked for 2 weeks and we have had to replace a part on it. Not feeling real good about it so far.

No, I do not recommend this product

Brand new with bad fan

Submitted by sugar - 2/7/2016

They put in the ice maker and a week later I had no ice and the inside was very hot. Called for service and the fan was no good and they replaced it a week later. Of course I bought it to have for a very large party that week and so had to buy ice. It was fixed for the next Xmas Eve dinner. Not what I wanted to happen - but it is quiet and does work now.

Yes, I recommend this product

Looks good, works great.

Submitted by Holly - 2/5/2016

Bought this for our office kitchen. Lots of use. Works like a charm. And, it's really elegant.

Yes, I recommend this product

From outside a heavey looking machine

Submitted by Bud - 11/11/2015

This is my second KitchenAid ice maker. It is a great improvement over the last. Open the door and a bright light makes the ice look cool and fresh. It also has a built in filter which can be changed much, much easier. I feel I will be cleaning my unit less because of it.

Yes, I recommend this product

good ice machine bad drain pump

Submitted by Walt - 11/8/2015

I have had my ice machine for 7 years and I am now buying my third drain pump. Great ice and machine works great as long as you clean it on schedule.

Yes, I recommend this product

18" unnder-counter ice maker

Submitted by Forensbro - 11/5/2015

One of the few 18" under-counter ice makers available. Very quiet operation and makes plenty of gourmet quality ice. I bought the drain pump as an option. The unit was easily installed with clear and concise instructions. Thus far I have had no problems and therefore no complaites; great product if you need to fill an 18" wide space under your counter.

Yes, I recommend this product

Love this ice maker!

Submitted by Blair - 11/5/2015

Makes lots of fantastic ice quickly. Love the cube size & shape, and so far no problems at all (had it 6 mos.)

Yes, I recommend this product

Best Icemaker on the market

Submitted by IceMan - 10/29/2015

I love perfect ice - it makes all the difference in any drink scenario. This ice maker is a replacement for my last one that lasted 15 years. The two ice makers I owned before the KitchenAid lasted no more than 5 years each. Perfect Ice - perfectly reliable.

Yes, I recommend this product


Submitted by ICEY - 10/21/2015


No, I do not recommend this product


Submitted by ROBERT - 10/20/2015


No, I do not recommend this product

Great machine!!

Submitted by Chris - 10/16/2015

I had a Kitchen Aid ice maker in my old house and I loved it. So, when I moved, I of course, was red the same kind. Never any trouble. Makes ice fast, which I need sometimes as I have a large family.

Yes, I recommend this product


Submitted by I recently purchased this icemaker. - 10/2/2015

So far it's great and I really like it!

Yes, I recommend this product

Like it for our bar area

Submitted by La La - 9/16/2015

We previously had a Kitchenaid ice maker and needed to replace it

Yes, I recommend this product

Poor Customer Service -- Atrocious

Submitted by RDN12 - 7/20/2015

After less than a year in service this machine stopped making ice, in the middle of the summer of course. Five weeks and three 3 hour service appointments later and I still do not have an operating appliance. Based on current estimate the next service call will put me at 6 weeks and probably another week for parts and what will be then the fifth 3 hour service call. Ridiculously bad customer service!

No, I do not recommend this product