Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 573-785-1403 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Hefner Furniture and Appliance values our customers and respects your privacy. We collect information about you in our stores and through our website in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. Your personal information will not be shared with third parties. If we change the policy, we will provide appropriate notice to you. You always have the choice not to receive marketing information.